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Holiday Inn Hotel & Suites St.Catharines-Niagara, An Ihg Hotel Saint Catharines, Saint Catharines

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From113US$ /night
Check-in
14Dec2024Select date
Check-out
15Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

327 Ontario Street, Saint Catharines, Canada, L2R 5L3

The Holiday Inn Hotel & Suites St. Catharines-Niagara, an IHG Hotel, is strategically located near the iconic Niagara Falls, offering easy access to various attractions. This hotel features unique amenities such as the Parkway Social, which includes bowling lanes and an arcade. Additionally, guests can enjoy varied dining options, including Ostin's Restaurant and a rooftop patio bar.

Location

Conveniently located off the QEW, the hotel is just minutes away from local attractions like the Meridian Centre, Outlet Collection at Niagara, and vineyards in the Niagara region. It is 2 miles from St. Catharines VIA Rail Station and 15 minutes from Niagara District Airport. The property also provides easy access to major airports, including Pearson International and Buffalo Niagara airports.

Rooms

The hotel offers spacious guest rooms equipped with modern amenities, including a workstation, microwave, mini-fridge, and flat-screen HDTV. Suites are designed for longer stays and include a full kitchen, separate living areas, and comfortable sleeping arrangements. All rooms come with free Wi-Fi, premium bath amenities, and other essentials to ensure guest comfort.

Eat & Drink

Ostin's Restaurant provides a full-service dining experience, serving breakfast, lunch, and dinner with a variety of menu options. For more casual dining, Parkway Social offers a full bar with a casual menu and 30 bowling lanes. The seasonal rooftop patio Lounge 6 gives guests a place to unwind with drinks and snacks while enjoying views of the area.

Leisure & Business

The hotel features a heated indoor saltwater pool, a fitness center, and over 20,000 square feet of flexible event space for meetings and conferences. Parkway Social serves as an entertainment hub with bowling, laser tag, and an arcade, making it suitable for family gatherings or corporate events. Additionally, complimentary high-speed Wi-Fi is available throughout the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
6 persons
45 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Standard Room
Max:
2 persons
29 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Standard Queen Room
Max:
4 persons
29 m² 
Bed options:
2 King Size Beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Saint Catharines 1.2 mi
Airports
John C. Munro (YHM) 41.6 mi
Pearson (YYZ) 63.2 mi
Train
St. Catharines VIA Station 1.6 mi
Train400 ft
Bus
Bus stop 1.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Hiking
  • Cycling
  • Bowling
  • Golf course
  • Pool tables

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu
  • Game room

Spa & Leisure

  • Saltwater pool
  • Indoor swimming pool
  • Sun loungers
  • Garden area
  • Leisure/ TV room
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

327 Ontario Street, Saint Catharines, Canada, L2R 5L3
Map view
327 Ontario Street, Saint Catharines, Canada, L2R 5L3
Nearby
Events
st gregory the illuminator armenian apostolic church
1600 ft
Ramada Parkway Lanes and Ent
1800 ft
Restaurants
Burger King
400 ft
318 Ontario St
Tim Hortons
800 ft
333 Ontario St

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Comfortable Rooms
Friendly Staff
Noisy Environment
Dining Quality
6.4/10
Nice
Rooms
7.2
Location
8.0
Service
6.7
Dining
5.8
Guest reviews
6.4/10
based on 6 review
7.4
7.4/10based on 413 review
Larry
United States of America, January  2024
8.2/10

My stay at this hotel has been a great experience overall. The rooms were incredibly clean and the staff was truly amazing, so I decided to extend my stay. However, the room's location at the back of the building felt like a bit of a tunnel, though it had 2 queen beds and a fold-out couch, which was a plus.

Rooms
9.0
The rooms were absolutely clean, and the staff was incredible. I especially enjoyed the spacious setup with 2 queen beds and a fold-out couch.
Service
8.0
The staff was friendly and helpful. They cleaned the room well and made sure my stay was comfortable.
Location
9.0
The hotel's location was very convenient for me as it was close to where I needed to be. It made it easy for me to visit my sister in town and was handy to the highway.
Dining
7.0
The dining experience was good overall. Although not phenomenal, the food was satisfying and met my expectations.
Facilities
8.0
The facilities at the hotel were good, providing everything I needed for a comfortable stay.
Matthew
United States of America, January  2024
5.0/10

My stay at the hotel was a mixed experience. The rooms were so dark and small that we had to book an additional room. The sheets were dirty, and the noise from outside was overwhelming. On the positive side, the location was convenient with easy access to many places we wanted to visit.

Rooms
5.0
The rooms were as dark as a dungeon, small, and had dirty sheets. The noise from outside was oppressive.
Service
5.0
The service was unresponsive and difficult, quite disappointing overall.
Location
8.0
The hotel's location was a great plus, very convenient for the guests and close to everything.
Dining
5.0
The dining experience did not meet my expectations. It was not good.
Facilities
5.0
The facilities were run down and noisy, not up to par.
Timothy
United States of America, December  2023
7.2/10

I stayed at the hotel and found it to be overall a decent stay. The rooms were nice and clean, spacious, and very comfortable on the eighth floor, although a bit muggy and the toilet didn't flush well. The service was a mix of excellent and rude encounters, with efficient and accommodating staff, but one incident with a friend being treated poorly. The location was handy to the highway and convenient for my visit, although there were some plumbing issues. The dining experience had its ups and downs, with a tasty offering but room for improvement. Despite some drawbacks, the hotel had a range of facilities including a bar, restaurant, pool, and more, making for a well-rounded experience.

Rooms
7.0
The rooms were nice and clean, spacious, and very comfortable on the eighth floor, but a bit muggy and the toilet didn't flush well.
Service
6.0
The service was a mix of excellent and rude encounters, ranging from efficient and accommodating to a rude incident with a friend.
Location
8.0
The location was handy to the highway and convenient for my visit, but there were some plumbing issues.
Dining
7.0
The dining experience had its ups and downs, with a tasty offering but room for improvement.
Facilities
8.0
The hotel offered a range of facilities including a bar, restaurant, pool, and more, ensuring there were plenty of options for guests.
Alexander
United Kingdom, September  2023
7.0/10

The hotel offers a spacious room that sleeps 6 and ensures all tea and coffee necessities are promptly replenished. The service is fantastic, although more attention to emergency situations is needed. The location provides easy access to nearby attractions and highways, despite occasional cleanliness issues. The dining experience falls below standards but offers a basic selection. Overall, the facilities are acceptable with minor drawbacks.

Rooms
8.0
The room comfortably accommodated 6 guests with an adequate supply of tea and coffee essentials.
Service
8.0
The service was excellent, but improvements are needed in handling emergency situations promptly.
Location
7.0
The hotel is conveniently located with easy access to attractions and highways, despite occasional cleanliness issues in some areas.
Dining
5.0
The dining experience was below par, starting only at 7 am with limited options.
Facilities
7.0
The facilities meet basic expectations with no major concerns.
Chris
United Kingdom, July  2023
6.6/10

The hotel offers great facilities and excellent rooms with some areas to improve, such as ensuring adequate supply of Tea/Coffee requirements. The service was very professional and helpful, although some minor shortcomings were noticed. The location is convenient overall, but there were issues with cleanliness in certain areas. The dining experience fell below expectations. Overall, a good option with room for enhancement.

Rooms
8.0
The rooms were excellent with great facilities, although the appearance of mold needs attention. Tea/Coffee supplies should be replenished promptly to enhance guest experience.
Service
7.0
The service to everyone was very professional and helpful. Staff responded quickly to requests, but improvements can be made for a more efficient service.
Location
7.0
The hotel is located in a very prime area, which is very convenient for guests despite some cleanliness issues in certain areas.
Dining
5.0
The dining experience was below standard and not as per expectations. Improvement in quality is needed for a better dining experience.
Facilities
6.0
The hotel facilities need a bit of improvement in terms of cleanliness and dining quality.
Piers
United Kingdom, April  2023
8.2/10

The hotel offers comfortable rooms, great service, and a convenient location. However, noise from the bar on the sixth floor can be disruptive late at night. The dining experience may not meet all expectations.

Rooms
8.0
The rooms are really comfortable, but noise from the sixth-floor tapas bar can be disturbing when patrons exit late at night.
Service
9.0
The service is incredible! The staff are attentive and friendly. Room service, dry cleaning, housekeeping, and laundry services are top-notch.
Location
9.0
The hotel is quite close to various attractions and offers easy access to highways. Many dining options are available nearby, making it a convenient choice.
Dining
7.0
The dining experience may not meet all expectations, but the glazed cakes are a tasty treat to enjoy. Complimentary breakfast may not be included in every package.
Facilities
8.0
The hotel has all the necessary facilities to ensure a comfortable stay. However, there is room for improvement in the dining options provided.
Comfortable Rooms
Noisy Environment
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Check-in
14Dec2024Select date
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Rooms and Guests2 Guest, 1 Room