Holiday Inn Hotel & Suites St.Catharines-Niagara By Ihg, Saint Catharines

My stay at this hotel has been a great experience overall. The rooms were incredibly clean and the staff was truly amazing, so I decided to extend my stay. However, the room's location at the back of the building felt like a bit of a tunnel, though it had 2 queen beds and a fold-out couch, which was a plus.

My stay at the hotel was a mixed experience. The rooms were so dark and small that we had to book an additional room. The sheets were dirty, and the noise from outside was overwhelming. On the positive side, the location was convenient with easy access to many places we wanted to visit.

I stayed at the hotel and found it to be overall a decent stay. The rooms were nice and clean, spacious, and very comfortable on the eighth floor, although a bit muggy and the toilet didn't flush well. The service was a mix of excellent and rude encounters, with efficient and accommodating staff, but one incident with a friend being treated poorly. The location was handy to the highway and convenient for my visit, although there were some plumbing issues. The dining experience had its ups and downs, with a tasty offering but room for improvement. Despite some drawbacks, the hotel had a range of facilities including a bar, restaurant, pool, and more, making for a well-rounded experience.

The hotel offers a spacious room that sleeps 6 and ensures all tea and coffee necessities are promptly replenished. The service is fantastic, although more attention to emergency situations is needed. The location provides easy access to nearby attractions and highways, despite occasional cleanliness issues. The dining experience falls below standards but offers a basic selection. Overall, the facilities are acceptable with minor drawbacks.

The hotel offers great facilities and excellent rooms with some areas to improve, such as ensuring adequate supply of Tea/Coffee requirements. The service was very professional and helpful, although some minor shortcomings were noticed. The location is convenient overall, but there were issues with cleanliness in certain areas. The dining experience fell below expectations. Overall, a good option with room for enhancement.